Answer multi-channel support queries with OpenAI RAG and Supabase
n8n · Customer service · checked 2026-10-28
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Quick overview Answers customer questions on Email, Live Chat, WhatsApp, Slack and Discord from your own documentation, retrieved through a Supabase vector store. Ungrounded answers, negative sentiment and explicit handover requests escalate to a human with a Zendesk ticket. Every conversation is categorised, logged and reported weekly. How it works A message arrives on Email, Live Chat, WhatsApp,
At a glance
- Brand
- n8n
- Jobs
- Customer service
- Sources
- 1
Dimensions
- Brands: n8n
- Agents: n8n · Visit via /go/
- Occupations: Customer service
- Industries: cross-industry
- Tasks: drafting, ops
Sources
- https://n8n.io/workflows/11807 · fetched 2026-10-28 — “Quick overview Answers customer questions on Email, Live Chat, WhatsApp, Slack and Discord from your own documentation, retrieved through a Supabase vector store. Ungrounded answer”
Last checked 2026-10-28. Description source: harvest.